Enable Problem Reporting

Problem reporting is a manual approach of improving your classification and extraction results. During Validation or via script, a document is marked as a problem. The project administrator then has to manually process the documents and decide whether they would be useful for classification, extraction, both, or neither. The project administrator reviews the reasons provided alongside each document and then adds the documents to the relevant training document sets or deletes the document altogether.

You can all problem reporting by following these steps:

  1. Enable online learning.
  2. On the Project tab, in the Configuration group, select Project Settings Project Settings icon.
  3. On the General tab, in the Online Learning, click Advanced.

    The Advanced Online Learning Options window is displayed.

  4. In the General Settings group, select Allow Problem Reporting

    The Problem Reporting Settings group is enabled.

  5. In the Problem Reporting Settings group, add comments for problem reporting.
  6. Optionally, if you want Validation users to add their own comments when they mark a document as a problem, select Allow Validation users to type custom reasons.
    Note Clear this option if you are using a script to mark documents as problems rather than allowing Validation users to mark documents.
  7. When finished, click OK.

    The Advanced Online Learning Options window is closed and your changes are saved.

  8. Optionally, click OK to close the Project Settings window.