Add comments for problem reporting

When configuring problem reporting, you can configure the comments available for selection when a Validation user marks a document as problem. Comments help the project administrator to understand why the documents are marked as a problem.

Validation users can add their own comments if the project administrator enables the option. Comments may be the only way for an Administrator to understand why a document appears in the Edit Document window. You can define comments for problem reporting by following these steps:

  1. On the Project tab, in the Configuration group, select Project Settings Project Settings icon.
  2. On the General tab, in the Online Learning group, ensure that Online Learning is enabled, and click Advanced.

    The Advanced Online Learning Options window is displayed.

  3. In the General Settings group, ensure that Allow Problem Reporting is enabled .

    If this option is not enabled, the Problem Reporting Settings are disabled and cannot be configured.

  4. To create a new comment for problem reporting, click New.

    An entry that you can edit is added to the Standard Comments For Problem Reporting table.

  5. Type a comment into the field and press Enter.
  6. Optionally, to provide translations for the new comments, click Translate Translate icon button.

    The Translation window is displayed so that you can provide translations.

    Click OK when you finish adding translations to return to the Advanced Online Learning Options window.

  7. Optionally, repeat the previous steps to add additional comments.
  8. When you finish adding comments, click OK to save your changes and close the Advanced Online Learning Options window.
  9. Optionally, click OK to close the Project Settings window.