If a user is unable to validate a document during Validation, they can reject it so that its issue can be resolved by another user who is trained to work with rejected documents. When a document is rejected, the user selects a reason from a pre-defined list or types in their own reason to explain why a document is rejected.

By default, Kofax Capture provides several rejection notes. These default notes are:

• Illegible bar code or patch code.

• Missing document.

• Missing page.

• Poorly scanned page.

• Skewed image.

If these default messages are not descriptive enough, you can define your own rejection notes that override the default Kofax Capture rejection notes. This means that your rejection notes are displayed in the list during Validation instead of the default Kofax Capture rejection notes.

To define custom rejection notes, you can create an XML file that contains the necessary notes. This XML file needs to be called ACNotes.xml and needs to be placed in the Config subfolder of the Kofax Capture data folder. In client/server configurations, use the shared folder on the server. The following table shows the possible paths for each operating system and

In some installations, depending on the operating system, the Kofax Capture Config subfolder is located in the Documents and Settings\All Users\Application Data\Kofax\Capture folder. In other installations, the Kofax Capture Config subfolder is located in the Program Data\Kofax\CaptureSV folder.

The structure of this XML file is very rigid but it can accommodate multiple steps of validation. The following example shows three validation steps, each with their own distinct messages.

<KofaxCaptureNotes>
   <Modules>
      <Module Name="LCI.Validation" >
         <Notes>
            <Note Name="The image is not legible and one or more fields cannot be validated" />
            <Note Name="A page is missing from this document" />
            <Note Name="A field is not present on the document" />
            <Note Name="The document is missing" />
            <Note Name="Illegal bar code or patch code" />
         </Notes>
      </Module>
      <Module Name="LCI.Validation2" >
         <Notes>
            <Note Name="The image is not legible and one or more fields cannot be validated" />
            <Note Name="A page is missing from this document" />
            <Note Name="A field is not present on the document" />
            <Note Name="The document is missing" />
            <Note Name="Illegal bar code or patch code" />
            <Note Name="A field in a previous step was not validated correctly" />
         </Notes>
      </Module>
      <Module Name="LCI.Validation3" >
         <Notes>
            <Note Name="The image is not legible and one or more fields cannot be validated" />
            <Note Name="A page is missing from this document" />
            <Note Name="A field is not present on the document" />
            <Note Name="The document is missing" />
            <Note Name="Illegal bar code or patch code" />
            <Note Name="A field in a previous step was not validated correctly" />
         </Notes>
      </Module>
   </Modules>
</KofaxCaptureNotes>

If there are more than three validation steps, you can add them here. If there is only a single step, you only need the first instance listed in the above example.

Refer to the Kofax Capture Validation Help for more information about configuring the ACNotes.xml file.

<KofaxCaptureNotes>
   <Modules>
      <Module Name="LCI.Validation" >
         <Notes>
            <Note Name="==============English==============" />
            <Note Name="1. The image is not legible" />
            <Note Name="2. A page is missing from this document" />
            <Note Name="3. A field is not present on the document" />
            <Note Name="4. The document is missing" />
            <Note Name="5. Illegal bar code or patch code" />
            <Note Name="==============Deutsch==============" />
            <Note Name="1. Das Bild ist nicht lesbar" />
            <Note Name="2. Diesem Dokument fehlt eine Seite" />
            <Note Name="3. Ein Feld ist auf diesem Dokument nicht vorhanden" />
            <Note Name="4. Das Dokument fehlt " />
            <Note Name="5. Unzulässiger Bar-Code oder Patch-Code" />
            <Note Name="==============Español==============" />
            <Note Name="1. La imagen no es legible" />
            <Note Name="2. Falta una página en este document" />
            <Note Name="3. Falta un campo en el document" />    
            <Note Name="4. Falta el documento" />
            <Note Name="5. Código de barras o código incorrectos" />
         </Notes>
      </Module>
   </Modules>
</KofaxCaptureNotes>