Database timeout error

When opening invoice profiles, invoice definitions, invoices, batches, or process logs, the following error message may be displayed if there are too many items:

Increase the

value in eigloba.ini to fix this error.

  1. Open eiglocal.ini.
  2. Navigate to [Database] section.
  3. In the database section, increase the value of ListViewTimeOut flag appropriately. The default value is 60 seconds.
  4. Save and close the file.

    The database time out error is resolved.

Tip Repeat the above procedure to increase the timeout value if you still notice the error.