Troubleshoot endorsers

Some scanners, such as the Fujitsu fi-5900C, require the endorser to be a certain length. If your scanner has this limitation, use the EndorserIndexLength setting in Eiglobal.ini to specify the length of the endorser. See INI file help for more information.

Note When using VirtualReScan (VRS), the Fujitsu fi-5900C has problems printing times and dates, using %T and %Y, as specified in the scanner's documentation.