Restrictions and limitations

  • The component was certified with the following versions of RightFax Server: 9.0, 9.3, 9.4, 10.0, 10.5, and 10.6.
    We support use of RightFax Server versions officially supported by OpenText.
  • To work correctly, the Right Fax client software should be installed on the same machine with the Workflow Server.
  • The component can simultaneously capture one received fax and one sent fax. Simultaneously captured faxes are processed independently.
  • When the component searches for new faxes, it searches all faxes in the user's folder until a new fax is found. This is required because the RightFax API is only able to get the full collection of faxes for a user. To decrease search time and enhance performance, we recomment that faxes be deleted from the server periodically.