Verify prerequisites

Before starting deployment, ensure that the following requirements are met. For a ControlSuite deployment, refer to Equitrac Requirements

For Windows Servers 2008, 2008 R2, 2012, 2012 R2 and 2016, make sure the server is up to date with the latest service packs, or manually download and install the latest version of Windows Installer from Microsoft Home Official (https://www.microsoft.com/). Windows Installer 4.5 is required to install Equitrac 5.7.
Check Description
Verify that the server machine is the member of a domain.
Ensure that the following hardware requirements are met:
  • 8 GB of physical memory available
  • 5 GB of hard disk space available (including 2 GB dedicated to DWS)
  • The CPU is 4 x 2 GHz or greater
Ensure that you have Microsoft SQL Server 2008/2008 Express SP3 or later installed.
Verify that you have one of the following supported operating systems installed: (IIS requirement (requires ASP.NET) is for the Web Client):

  • Windows Server 2008 (x64 with IIS 7.0 and .NET 4.5)
  • Windows Server 2008 R2 (x64 with IIS 7.5 and .NET 4.5)
  • Windows Server 2012 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2012 R2 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2016 (x64 with IIS 10.0 and .NET 4.6)

Verify that you have Administrative access rights to Windows on the server.
Check that all required Windows updates are installed.
Allow incoming firewall exceptions for the following ports:
  • 80: Device port used for HTTP connections.
  • 443: Device port used for HTTPS connections to the device.
  • 587: SMTP Email server port used if TLS is enabled.
  • 2939: SSL is always on for Equitrac and the default port setting of 2939 is not configurable in DRS.
  • 8080: Redirects to port 8443 used for HTTPS communication to the DWS.
  • 8443: Each request to the DWS from the MFP uses the DWS address as specified in DRS (TLS connections using port 8443). It is these requests and events from the MFP to DWS that will request the DWS server certificate when completing a TLS handshake. Also used by Web Administration page.
  • 8753: The default port for the Device Registration Service Web Service.
  • 9000: The port used by the server to communicate with the web client. This port is specified in the Service settings in the DRS Device Configuration Manager.
Verify that Administrators are turned off under IE Enhanced Security Configuration (to access this, go to Server Manager and then select Local Server).
Check that you have all required installer packages downloaded and within easy reach. For details, see Download installer packages.
Verify that you have Administrative access to the MFP device.