Troubleshooting tips

Problem Solution
The component fails to upload documents of 100 MB and larger. To make component correctly upload large files to FortisBlue server you have to increase FortisBlue service buffers and enable streaming upload on the server. Open file C:\Program Files\Westbrook Technologies Inc\WTI.FortisBlue.Services\Web.config (the path may differ depending on where the FortisBlue server was installed) and complete the following steps:
  1. Within XML path configuration/system.serviceModel/bindings/basicHttpBinding find the node binding with the attribute name="BasicHttpEndpointBindingCustom".
  2. Set values of the node attributes maxBufferSize, maxReceivedMessageSize, and maxArrayLength to 1073741824. This increases buffers to 1 GB.
  3. On the same node, add the attribute transferMode="Streamed". This enables streaming upload support.