Verify prerequisites

Before you begin your Equitrac deployment, ensure that the following requirements are met.

Check Description
Verify that the server machine is a member of a domain.
Ensure that the following hardware requirements are met:
  • 8 GB of physical memory available
  • 5 GB of hard disk space available (including 2 GB dedicated to DWS)
  • The CPU is 4 x 2 GHz or greater
Ensure that you have Microsoft SQL Server 2008/2008 Express SP3 or later installed.
One of the following 64-bit operating systems:
  • Windows Server 2008 (x64 with IIS 7.0 and .NET 4.5)
  • Windows Server 2008 R2 (x64 with IIS 7.5 and .NET 4.5)
  • Windows Server 2012 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2012 R2 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2016 (x64 with IIS 10.0 and .NET 4.6)
Ensure that the server is up to date with the latest service packs, or manually download and install the latest version of Windows Installer from Microsoft. Windows Installer 4.5 is required to install Equitrac 5.7.
Verify that you have Administrative access rights to the operating system on the server.
Check that all required Windows updates are installed.
Allow incoming firewall exceptions for the following ports:
  • 80: Device port used for HTTP connections
  • 443: Device port used for HTTPS connections to the device
  • 587: SMTP Email server port used if TLS is enabled
  • 2939: SSL is always on for Equitrac and the default port setting of 2939 is not configurable in DRS
  • 8080: Redirects to port 8443 used for HTTPS communication to the DWS
  • 8443: Each request to the DWS from the MFP uses the DWS address as specified in DRS (TLS connections using port 8443). It is these requests and events from the MFP to DWS that will request the DWS server certificate when completing a TLS handshake. Also used by Web Administration page
  • 8444 (required): Each request to the DWS from the MFP uses the DWS address as specified in DRS (TLS connections using port 8444). It is these requests and events from the MFP to DWS that will request the DWS server certificate when completing a TLS handshake. Also used by Web Administration page. See Ports Required for Toshiba MFP.
  • 8753: The default port for the Device Registration Service Web Service
  • 9000: The port used by the server to communicate with the web client. This port is specified in the Service settings in the DRS Device Configuration Manager
Verify that IE Enhanced Security Configuration is turned off for Administrators in IE Enhanced Security Configuration (to access this, go to Server Manager and then select Local Server).
Check that you have all required components downloaded and within easy reach (components and download locations are listed in the section below).
Verify that you have Administrative access to the device.
Check that your servers and MFPs have a DNS A record as well as a reverse lookup entry in DNS.