Troubleshooting tips

Problem Description	Solution
Server reports errors in the log while accessing the input directory.	Check the service user permission and make sure the user ID has access to the input and the working directories. Check the path name for the input directory and make sure the input folder path is available to the server. Make sure service has full control over the path (including write and delete permissions) for input and working directories.
Server reports Batch Importer Error: External file ("file path") does not exist .	Make sure that path values in delimited fields are not enclosed between double quotation marks.