Verify prerequisites
Before you begin, ensure that the following requirements are met for deploying AutoStore and Output Manager.
If deploying on separate servers, refer to the individual AutoStore and Output Manager server requirements.
Print tracking from a memory storage device (USB flash memory devices and SD cards)
is not available in this release.
Check | Description |
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Verify that you have domain membership for the host computer and administrator accounts. | |
Verify that you have administrative access rights to Windows on the server. | |
Verify that the following hardware requirements
are met:
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Verify that the operating system meets the following criteria:
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Verify that the following software is installed:
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Check that all important Windows updates are installed. | |
Verify that Microsoft Windows Updates is turned ON while you are deploying AutoStore. This is necessary for the successful installation of Microsoft Windows Identity Foundation (TFS). | |
Ensure that .NET Framework 3.5 is installed on the server (to verify it, launch Server Manager > select Local Server > verify that .NET Framework 3.5 is listed under Roles and Features). If it is missing, it will be installed as part of the AutoStore installation process. | |
Ensure that Windows Identity Foundation 3.5 is installed on the server (to verify it, launch Server Manager > select Local Server > verify that Windows Identity Foundation 3.5 is listed under Roles and Features). | |
Review the supported Ricoh ports in the DRS and client communication ports. | |
Verify that you are using one of the following
browsers for the Output Manager
Web client:
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Check that you have all required components downloaded and within easy reach (see Download installer packages). | |
If you are planning to use any AutoStore Route component that requires client software, ensure that this software is installed on your server machine before starting deployment. | |
Verify that IE Enhanced Security Configuration is turned OFF for Administrators in IE Enhanced Security Configuration (to access this, go to Server Manager > Local Server). | |
If you are using an IPv6 address, verify that your Ricoh device is a Gen 2.5 device. Refer to the Kofax Supported Device web page. |