Verify prerequisites

Before you begin your AutoStore and Equitrac deployment, ensure that the following requirements are met.

If deploying on separate servers, refer to the individual AutoStore and Equitrac server requirements.

Check Description
Verify that the server machine is a member of a domain.
Ensure that the following hardware requirements are met:
  • 8 GB of physical memory available
  • 5 GB of hard disk space available (including SQL server and prerequisites)
  • The CPU is 4 x 2 GHz or greater

Ensure that you have Microsoft SQL Server 2008/2008 Express SP3 or later installed.

One of the following 64-bit operating systems:

  • Windows Server 2016 (x64 with IIS 10.0 and .NET 4.6)
  • Windows Server 2012 R2 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2012 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2008 (x64 with IIS 7.0 and .NET 4.5)
  • Windows Server 2008 R2 (x64 with IIS 7.5 and .NET 4.5)
Ensure that the server is up to date with the latest service packs, or manually download and install the latest version of Windows Installer from Microsoft. Windows Installer 4.5 is required to install Equitrac 5.7.
Verify that you have Administrative access rights to Windows on the server.
Check that all important Windows updates are installed.
Verify that Microsoft Windows Updates is turned on while you are deploying AutoStore. This is necessary for the successful installation of Microsoft Windows Identity Foundation (TFS).
Ensure that .NET Framework 3.5 is installed on the server: launch Server Manager > Local Server, and confirm that .NET Framework 3.5 is listed under Roles and Features.
If .NET Framework 3.5 is not installed, it is installed as part of AutoStore installation process.
Ensure that Windows Identity Foundation 3.5 is installed on the server: launch Server Manager > Local Server, and confirm that Windows Identity Foundation 3.5 is listed under Roles and Features.
Allow incoming firewall exceptions for the following ports:
  • 80: Device port used for HTTP connections
  • 3310: Capture server port
  • 443: Device port used for HTTPS connections to the device
  • 587: SMTP Email server port used if TLS is enabled
  • 2939: SSL is always on for Equitrac and the default port setting of 2939 is not configurable in DRS
  • 8080: Redirects to port 8444 used for HTTPS communication to the DWS
  • 8443: Each request to the DWS from the MFP uses the DWS address as specified in DRS (TLS connections using port 8443). It is these requests and events from the MFP to DWS that will request the DWS server certificate when completing a TLS handshake. Also used by Web Administration page.
  • 8444 (required): Each request to the DWS from the MFP uses the DWS address as specified in DRS (TLS connections using port 8444). It is these requests and events from the MFP to DWS that will request the DWS server certificate when completing a TLS handshake. Also used by Web Administration page. See Ports Required for Toshiba MFP.
  • 8753: The default port for the Device Registration Service Web Service.
  • 9000: The port used by the server to communicate with the web client. This port is specified in the Service settings in the DRS Device Configuration Manager.
and outgoing firewall exceptions for ports 3310, 8753, 49629, 49630, 50083.
Port 3310 is configurable and you should update your firewall accordingly. Ports 443/8444 have to be manually created, even if these are chosen automatically.
Verify that IE Enhanced Security Configuration is turned off for Administrators in IE Enhanced Security Configuration (to access this, click Server Manager > Local Server.
If you are planning to use any AutoStore Route component that requires client software, ensure that this software is installed on your server machine before starting deployment.
Verify that you have Administrative access to the device.
Check that your servers and MFPs have a DNS record.