From the Configuration Assistant Licensing page, click the
Open Kofax Customer Portal link to get access to the Kofax Entitlement Portal. Alternatively, open a web browser
and enter
https://kofaximaging.custhelp.com to access the Kofax Customer Portal.
Login with your account credentials and Serial number. The login information can be found in the order confirmation
email. For assistance registering and setting up an account, please see our knowledge base article on the
Kofax (electronic Fulfillment) Delivery Site.
Enter your
License Server Name and
ID. This information is found on the Configuration Assistant Licensing page your ControlSuite installation.
Enter your License Server ID into the Kofax Licensing Platform.
The system sends an email confirming that license registration was successful.
To modify licensing, contact Kofax Technical Support.
Search results
Search tips
The search returns topics that contain terms you enter. If you type more than one term, an OR is assumed, which returns topics where any of the terms are found. Enclose your search terms in quotes for exact-phrase matching.
The search also uses fuzzy matching to account for partial words (such as install and installs). The results appear in order of relevance, based on how many search terms occur per topic. Exact matches are highlighted.
To refine the search, you can use the following operators:
Type + in front of words that must be included in the search or - in front of words to exclude. (Example: user +shortcut –group finds shortcut and user shortcut, but not group or user group.)
Use * as a wildcard for missing characters. The wildcard can be used anywhere in a search term. (Example: inst* finds installation and instructions.)
Type title: at the beginning of the search phrase to look only for topic titles. (Example: title:configuration finds the topic titled “Changing the software configuration.”)
For multi-term searches, you can specify a priority for terms in your search. Follow the term with ^ and a positive number that indicates the weight given that term. A higher number indicates more weight. (Example: shortcut^10 group gives shortcut 10 times the weight as group.)
To use fuzzy searching to account for misspellings, follow the term with ~ and a positive number for the number of corrections to be made. (Example: port~1 matches fort, post, or potr, and other instances where one correction leads to a match.)
Note that operators cannot be used as search terms: + - * : ~ ^ ' "
