Verify prerequisites

Before you begin, ensure that the following requirements are met for a single-server installation of AutoStore and Device Registration Service (DRS).
Print tracking from a memory storage device (USB flash memory devices and SD cards) is not available in this release.
Check Description
Verify that the server machine is a member of a domain.
Ensure that the following hardware requirements are met:
  • 8 GB of physical memory available
  • 5 GB of hard disk space available (including SQL server and prerequisites)
  • The CPU is 4 x 2 GHz or greater

Check that the operating system is one of the following 64-bit ones:

  • Windows Server 2012 R2
  • Windows Server 2012 - Standard and Datacenter (enable ASP.NET for Microsoft .NET 4.5 or ASP.NET for Microsoft .NET 4.6. before installation)
  • Windows Server 2008 R2
  • Windows Server 2008 - Standard, Enterprise and Datacenter
Verify that you have Administrative access rights to Windows on the server.
Check that all required Windows updates are installed.
Verify that Microsoft Windows Updates is turned ON while you are deploying AutoStore. This is necessary for the successful installation of Microsoft Windows Identity Foundation (TFS).
Ensure that .NET Framework 3.5 is installed on the server (to verify it, launch Server Manager > select Local Server > verify that .NET Framework 3.5 is listed under Roles and Features). If it is missing it will be installed as part of the AutoStore installation process.
Ensure that Windows Identity Foundation 3.5 is installed on the server (to verify it, launch Server Manager > select Local Server > verify that Windows Identity Foundation 3.5 is listed under Roles and Features).
Review the supported Ricoh ports in the DRS and client communication ports.
Verify that IE Enhanced Security Configuration is turned OFF for Administrators in IE Enhanced Security Configuration (to access this, go to Server Manager > then select Local Server).
Check that you have all required components downloaded and within easy reach (see Download installer packages.
If you are planning to use any AutoStore Route component that requires client software, ensure that this software is installed on your server machine before starting deployment.
Verify that you have Administrative access to the device.
If you are using an IPv6 address, verify that your Ricoh device is a Gen 2.5 device. Refer to the Kofax Supported Device web page.