Error messages

Message Description
Currently another installation is in progress An installation has already started. Wait until it completes before starting a new one.
Invalid administrator credentials The credentials you provided to the device are incorrect. Provide correct credentials and try logging on again.
Invalid SNMP configuration
Unable to remove the applications on device Device errors. Contact Support for assistance.
Unable to register application on device
Unable to configure remote scan
Configuring convenience authentication failed
Configuring JBA failed
Unable to set default application
Unable to reset default application
Unable to get device capabilities
Unable to configure job limits
Unable to reboot device Device errors prevent the job from completing. Correct the errors and try restarting again.
Unable to connect to device. Please check the device address Occurs because the device is rebooting, off, or is otherwise disconnected from the network. This error also appears if the IP address for the device is invalid. Correct the errors and try again.
Device does not have a scanner Appears when you attempt to use AutoStore with an SFP device. AutoStore requires a device with a scanner.