Web Client login options

To access Web Client open a web browser and enter https://<web_server_name OR ip address>/EQWebClient in the Address field and enter your user credentials.

You can also go to Start > Kofax > Web Client to open the login page.

After login, you will see a landing page with the applications available to you, as determined by your login account’s user rights.

If your user rights allow access to a single Web Client application, the landing page is not displayed and you are automatically redirected to that application. If you do not have sufficient rights to any of the Web Client applications, only an informational message is shown.

A self-signed certificate is generated and configured for Web Client during installation. This certificate has no real certification chain, and may display warnings for the end users. To avoid this the customer can set the company's certificate in IIS for Web Client.

The following web login options are available:

  • Logging in with a Windows user account: A valid username and password validated in the configured Active Directory. To access Web System Manager, this is the only authentication mode. To manage the whole product, the provided Windows account should belong to the 'Admin' group of the product. To manage accounts only, the provided Windows account should belong to the 'Accounts' group of the product.
  • Logging in with PIN1 and PIN2: The primary PIN acts as the login name and the secondary PIN acts as password. This authentication mode does not work with the Single Sign-On feature of Web Client.
  • Logging in with PIN1 and external password: The primary PIN acts as the login name and external password acts as password. This authentication mode does not work with the Single Sign-On feature of Web Client.