Establish communication between SAP and Output Manager

  1. Create a trusted share where SAP and OM system accounts have administrative rights.
  2. Make the following modifications to the folder:
    1. Create a subfolder in \OM.
    2. Create a subfolder \OM\Staging.
    3. Create a staging share.
    4. Copy the following files from the OM Server into the \OM directory:
      • NSi.OutputManager.DbmProxy.dll

      • NSi.OutputManager.InputServiceProxy.dll

      • NSi.OutputManager.Session.dll

      • NSi.OutputManager.Util.dll

      • NWToOm.exe

      • NWToOm.exe.config

  3. If different machines host SAP NetWeaver and the Output Manager DBM and Input services, update the endpoint values for the DBM and Input services:
    1. Browse to the NetWeaver subfolder in the Output Manager installation folder. The following example shows the path to the subfolder for a default Output Manager installation: C:\Program Files\Nuance\Output Manager\Services\NetWeaver
    2. Open the NWToOM.exe.config file in a text editor.
    3. Update the host name part of the Input and DBM address attributes for your environment as shown in the following example:
      <client>
      <endpoint
      address="http://server-omsap01:8066/OM/InputServiceInterface" name="IOMInputExternalSubmit"
      binding="basicHttpBinding"
      bindingConfiguration="inputServiceHttpBinding" 
      contract="IOMInputExternalSubmit"/>
      <endpoint
      address="http://server-omsap01:8068/OM/DbmInterface" name="IDbmNetWeaver"
      binding="basicHttpBinding"
      bindingConfiguration="dbmHttpBinding" 
      contract="IDbmNetWeaver"/> 
      </client>
      
  4. Define the staging folder that SAP NetWeaver uses to send documents to Output Manager as shown in the following example:
    <appSettings>
        <add key="SubmissionFileStaging" value="\\server-omsap01\Staging"> </add>
    </appSettings>
  5. Save the file.
  6. Create an OM Administrator user ID with access to the staging share.
    Problems with communication are typically associated with ports in the configuration file or security access of the OM Administrator.