Return codes

Ricoh PCC return codes appear for device actions that you perform through Device Registration Service.

The following return codes may appear for Ricoh PCC history items in the Action History panel in the Device Registration Service Web Client.

Return Code Message Description

0

Successfully installed.

Configuration successfully completed.

1

Successfully installed. Warning: Some configurations not set.

Configuration successfully completed with message:

Warning: Some configurations not set

100

Successfully installed.

Client package is installed.

500

Unknown error. Please check Logs folder for details.

General error.

501

Product not installed. Application not installed on device.

502

Device authentication failed. Authentication failed.

503

Device not reachable. Device unreachable or incorrect admin password.

603

Request unauthorized. Produced when the device has been configured by another DRS instance, and thus locked into that instance. To switch to using the current DRS instance, client must be reinstalled.

605

Configuration servlet unresponsive. Produced when DRS is unable to establish a working connection with the configuration servlet. Installation and wiring configuration actions depend on that servlet to function correctly.

606

Action not supported by current configuration. Produced when intended action is unavailable given the current configuration.