Troubleshooting tips

Problem Description Solution
When you try to authorize a new account in the web browser, the following error message appears:

The current identity (NT AUTHORITY\SYSTEM) does not have write access to 'C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files'.

To fix this problem, make sure that the following directory exists on the machine:
  • C:\Windows\Microsoft.NET\Framework\v4.0.30319\Temporary ASP.NET Files for x86 OS.
  • C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files for x64 OS.

If the directory does not exist, you should create it.