Configure services to log on using a user account

Use this procedure to configure Output Manager services to use a user account to log on.

The account type is specified during installation of the software. If you must change your account type, we recommend you uninstall and then reinstall the software selecting the appropriate account type.

If you are unable to uninstall and reinstall the software, you can also use the following procedure to configure a service to log on as a user account.

  1. Add the user account as a member of the Administrators group.
  2. Open the Windows Services utility.
    For more information, see Opening the Windows Services Utility
  3. Right-click the Output Manager service, and then click Properties, or select the service and on the menu bar click Action > Properties.
    This opens the Properties dialog box.
  4. On the Log On tab, under Log on as, click This account, and then type the desired user account name or click Browse to select a user account.
  5. In the Password and Confirm Password boxes, type and confirm the password that is associated with the user account, and then click OK.
  6. Right-click the Output Manager service, and then click Start, or select the service and on the menu bar click Action > Start.
  7. Close the utility.
  8. If this is a network account, grant the user access to the service by setting up DCOM.
    1. On the taskbar, click Start > Run.
    2. In the Open box, type dcomcnfg, and then click OK to run the Distributed COM Configuration Properties utility (DCOM).
    3. On the Applications tab, select the desired spool service, and then click Properties.
    4. On the Identity tab, click This user.
    5. Click Browse to select a user that is already defined, or define a new user by entering values in the User, Password, and Confirm Password boxes.
    6. Click OK twice.
    7. Restart the desired Output Manager service through the Microsoft Windows Services utility.
    If you are using the Output Manager Print Utility service to access network drives, you do not need to set up DCOM access.