Use Follow-You Printing

Users can use Follow-You Printing to release documents held in the print queue associated with the user’s account from any device within a predefined pull group, which is connected to the particular print server. Multi-Server Follow-You Printing allows users to select any remote print server accessible to the device within a predefined pull group, and pull documents for printing.

To use the Follow-You Printing feature, do the following:

  1. On the MFP Login screen, the user enters their user credentials or swipes their card. See Logging In to a User Session for Smart card authentication or Equitrac server authentication login options.
  2. On the All Services screen, the user touches Custom Services.
  3. On the Custom Services screen, the user touches Follow-You Printing (or Release Documents on some devices). The Follow-You Printing screen opens.
  4. On the Follow-You Printing screen, the user can perform the following functions at the device:
Function Description
Print Touch one or more documents in the list, then press Print to print the documents and delete the jobs from the list.

Print & Save

Touch one or more documents in the list, then press Print & Save to print the documents but keep the jobs in the list.
Delete Touch one or multiple documents in the list, then press Delete to delete the jobs from the queue without printing them.
Select All Selects all jobs in the list, after which you can press Print, Print & Save, or Delete.
Server

If multiserver Follow-You Printing is enabled on the Equitrac server, press Server to display a list of authorized network print servers. If you select another server from the list, the Follow-You Printing screen refreshes to show any print jobs waiting on the other server.

If multiserver Follow-You is not enabled, you only see the local server listed.

For multiserver Follow-You Printing configuration information, see the “Advanced Printing Configuration” chapter in the Kofax Equitrac Administration Help file.

Refresh Checks the DCE server to determine if any new pending jobs are available for the current user. If any print jobs are found, they are added to the bottom of the document list.
Exit Returns to the Custom Services screen.
Force Monochrome Allows a user to force a color job to print in black & white.
Number of Copies

Touch the Plus (+) and Minus (-) buttons to change the number of copies for the selected print job(s).

If the number of copies is changed at the MFP, a confirmation page appears verifying the number of copies to print. Touch OK to continue, or Cancel to leave the number of copies at 1.

Note: By default, the number of copies is reset to 1 after the selected job prints. If more than 1 copy is desired for additional print jobs, the number of copies must be set again before the next job is released.

Logging out of a user session

While in the Follow-You Printing screen, the user must first touch Exit to return to the Custom Services screen, then touches Close to return to the main screen on the MFP.

To fully log out of an active session, the user touches the Clear All button beside the panel keyboard, then chooses Log out in the confirmation dialog box.

If using the Smart Card solution, the user can simply remove their Smart Card to end the user session and completely log out of the device.