Web System Manager provides a utility to import users via Active Directory Services (ADS). If you want to minimize administration overhead, and you are managing a large number of User Accounts, you should use ADS to synchronize user accounts.

If you plan to use Active Directory Services to generate user accounts, you must decide before performing the first synchronization whether or not to use Domain Qualification. See Qualify accounts by domain for instructions.

The Equitrac services must be started by a Domain account with access to the contact Active Directory. If services are started under the local administrative account, the Active Directory synchronization fails.