Configure a Create Job In Case action
Configure a Create Job in Case action for an event against an entity instance in the Dynamics AX System. For example, set up the Create Job in Case TotalAgility action for the Create event in the Dynamics AX System.
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On the
AX System Configuration page, select the
service, and click
Configure Events.
The Events page appears.
-
Click
Add
.
The Dynamics AX Event Configuration page appears.
- Select the Event, such as Update, for which to configure the TotalAgility action.
- On the Action list, select Create Job In Case.
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In the
Process box,
consume the process map on which to create a
job in case.
Initialization Variables.If the map used to create a new job has any initialization parameters, the parameters appear under
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Do either of the following:
- Click Case Reference, and enter a dynamic or static value.
- Click Case ID and enter a dynamic or static value.
- To specify the attributes that, when created, trigger a TotalAgility action, consume the attributes to the Mapping box of the initialization variables.
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Click
OK.
When the entity instance is updated in the Dynamics AX System, a job is created on the selected process map at runtime.
You can also set up a Create Job in Case TotalAgility action for the Create and Delete events.