Index data fields are references to items such as a document, web page or image to be added to your virtual folder at runtime.

You can define, update and delete index fields for a virtual folder item. Define the Index fields at design time to manipulate the content of a virtual folder at runtime. For example, define the index field called DocumentType; when adding your item to the virtual folder at runtime, you can define the type of the document as .doc file or a URL for TotalAgility.

Use index fields to search or filter case folders using the appropriate APIs. You can either use one or a combination of index fields to filter your search. For example, John Watkins is a case officer for the Department of Community Affairs. He logs in to the Case Management system to retrieve a particular case where Case Name = Bill Gates, Type of Case = Appeals, and Case Status = Initiated. He can filter his search by using a combination of the following index data fields.