Supporting Info activity

Use the Supporting Info activity to generate contextual information that may help a user track job progress.

For example, in a process handling insurance claims, use a Supporting Info activity to provide information containing the customer name, insurance type, and claim amount to the user.

You can:

  • Update the supporting information directly by calling JobService.UpdateJobCustomerData.

  • Display the supporting information for a job to the user by calling any of the TakeActivity APIs.

  • Display the supporting information on the work queue of the user by calling the GetWorkQueue API.

  • Add multiple Supporting Info nodes to a process to allow updating the contextual information as the job progresses.

See Configure a Supporting Info activity.