TotalAgility adheres to the Internationalization (i18n) and Localization (l10n) standards, which define the parameters for adapting computer software to different languages and regions.

The Translations functionality available within TotalAgility enables you to create a full multi-lingual solution for the user. You can provide or import translations for multiple languages for artifacts within the solution.

Process details, such as activity names within a work queue are displayed extensively throughout solutions; therefore, process artifacts, such as activity name, SLA description, work types, page renditions and categories are also available for translation.

In TotalAgility, you can define the languages that your process supports for translating items so that you can serve target markets without language and regional restrictions. You can select from the list of languages supported by TotalAgility.

You can also export and import languages. Use APIs in the Job Manager component to get or set the language of a particular job.

• Use UpdateJobLanguage to pass in the job identifier and language code to set the language for the job.

• Use GetJobLanguage to pass in the job identifier to return the language for the job.

This section describes the following:

• Translate process elements into supported languages

• Export languages for processes

• Import languages for processes