Compare a process and a case

Some key similarities and differences exist between a normal process and a case:

  • The runtime instantiation of a case is a case fragment, which is similar to the relationship between a job and a normal business process.

  • A normal business process (which is based on a Process map) runs through a set of steps in a specific, fixed order from start to finish.

    A case has a base process that gives a general flow to what must be achieved but does not necessarily execute in a logical start to finish fashion. It is tied to the case information through a case ID and not a process map.

  • A fragment can be kicked off at any point in the lifetime of a case; therefore, it is not tied to a specific starting point in the process or to a process map.