Customer Communication control
Use the Customer Communication control to interactively generate documents in CCM through a TotalAgility form. In order to include any previously collected data, you should initialize the control with the data backbone variable from your process. For example, you can add a manual activity to a process with Data Backbone variable as the input or retrieve the backbone variable using the GetJobVariable API in a standard form.
- You are allowed to add only one Customer Communication control to a form.
- To know about CCM proxy installation, see KofaxTotalAgility Install guide.
A Customer Communication control has the following modes of operation:
Using the Customer Communication control, you can distribute documents through the CCM server based on the distribution mechanism such as email or print.