Customer Communication control

Use the Customer Communication control to interactively generate documents in CCM through a TotalAgility form. In order to include any previously collected data, you should initialize the control with the data backbone variable from your process. For example, you can add a manual activity to a process with Data Backbone variable as the input or retrieve the backbone variable using the GetJobVariable API in a standard form.

Note
  • You are allowed to add only one Customer Communication control to a form.
  • To know about CCM proxy installation, see KofaxTotalAgility Install guide.

A Customer Communication control has the following modes of operation:

Using the Customer Communication control, you can distribute documents through the CCM server based on the distribution mechanism such as email or print.

Note SignDoc distribution is not supported on the form control.