Search properties of a Work Queue control
Define the search criteria for a work queue control to search for the required activities. The work queue page displayed initially at runtime is based on the selected query or the search criteria (Custom) defined at design time.
- Allow Query Selection
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Use this option to hide or display the Queries panel at runtime. (Default: Yes; this means that the Queries panel is available at runtime.)
If this option is set to No, the Queries panel is not available at runtime. The existing Query or Custom Search criteria defined at design time is only available to search for the required activities.
The following table describes the work queue criteria available for custom search:
Work Queue Field
Description
Process
Consume a process.
Activity Name
Name of the activity.
Activity Type
All, Standard or Alert Task.
By default all activity types are selected.Case Tasks Only
Only allow the display of activities that belong to cases.
Priority Type
Allows selection of Activity or Job. (Default: Activity)
Priority
For Activity Priority, accepted values are 1 to 10 and for Job Priority, accepted values are 1 to 100. 1 being the highest and 10/100 lowest.
Due Date Order
Allows selection of Activity or Job. (Default: Activity)
Assigned To
Includes Me, Me and My Groups, My Direct Subordinates, Me and My Direct Subordinates, My Subordinates and Me and My Subordinates.
Activity SLA
Current status of the activity. The activity SLA (Green-Amber-Red) status is the visual representation of the activity status on your work queue to indicate if the activity is within or has exceeded the set time limits, that is, target duration.
Job SLA
Current status of the job. The job SLA (Green-Amber-Red) status is the visual representation of the job status on your work queue to indicate if the job is within or has exceeded the set time limits, that is, target duration.
Case Reference
Case reference based on which the job is created.
Job ID
ID of the case job.
Job State
Name of the state associated with the process.
Work Type
Consume the work type.
Metadata
Create a filter criteria by consuming the work type and selecting the corresponding fields. See Create metadata.
No Of Activities To Retrieve
The number of the latest activities that are to be retrieved from the server at a given point in time.
Page Size
The number of pages that are to be retrieved from the server at a given point in time.
- Allow Query Edit
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This option is only available if the Allow Query Selection option is set to Yes.
Use this option to allow or restrict editing queries at runtime. (Default: Yes)
If this option is set to No, you can only view queries but cannot create, modify or delete a query.
Specify the Query Type to view at runtime.
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All: Runs all queries-private and shared.
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Private: Runs only the queries defined by you and not shared with anyone.
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Shared: Runs all shared queries.
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