DME Workflow

Setting up DME to monitor devices is a straightforward task. The DME console automatically contacts CAS to determine the list of devices to monitor. Without any further configuration, you can view the current device status within the Device Monitoring Console, or you can generate reports within the Reports Manager to view historical status detail. Refer to the Equitrac Applications Setup Guide for details on the DME Console.

However, if you implement more than one DME, you need to establish which devices are monitored by each DME respectively. In addition, if you want to be notified of faults as they occur, you can set up Alert Rules that send a notification message when a particular fault condition is met. After you establish the rules, you can apply them to one or more devices within the DME Console.

Follow the workflow below to configure full DME functionality. The remainder of this section provides detailed information about each step in this workflow.

  1. Select devices to monitor in Web System Manager. DME automatically contacts CAS to retrieve the list of devices to be monitored. Within System Manager, you can manually remove devices from DME monitoring, or assign devices to a particular DME.
  2. Create alert rules in the DME Console. Create custom rules that are applied only when certain fault conditions are met. Alert rules include configuration notification options that alert specific Administrators when the fault occurs. To use the DME Console, you must be a part of either the Administrator or Device Administrator group within System Manager’s Access Permissions.
  3. Assign alert rules to specific devices. Apply the rules to one or more devices.
  4. Run reports to monitor device health and historical performance. Use Reports Manager to generate standard reports or custom reports that provide a historical performance analysis based on device status.