Managing Ethernet Card Readers

The Ethernet Card Reader is designed to work in a highly secure environment. After configuration, the card reader can only be used with the current server. You cannot use the card reader with another Equitrac installation unless the card reader has been reset to its factory default settings.

If DCS, CAS and CAS database are lost, and you need to reinstall Equitrac, to unlock the card reader, move the card reader to maintenance mode. See Recovering an Inaccessible Card Reader.

If the DCS and CAS are lost, you can restore the card reader without resetting the factory defaults. On the computer where DCS or CAS will be installed, restore the user profile of the user that Equitrac services are running under.

You can save the user profile in one of the following ways:

  • Convert the user profile to a roaming user profile.
  • Back up the user profile with the Backup and Restore tools from Windows.
  • Use third-party tools to save the user profile.
  • Use a user profile disk. For more information, refer to the Easier User Data Management with User Profile Disks in Windows Server 2012 article.