Verify prerequisites

Before you begin, ensure that the following requirements are met for deploying Output Manager. For a detailed list of requirements, refer to the Output Manager Installation Guide Version 4.0 SP2.

Note: Print tracking from a memory storage device (USB flash memory devices and SD cards) is not available in this release.
Check Description
Verify that you have domain membership for the host computer and administrator accounts.
Verify that you have administrative access rights to Windows on the server.
Verify that the following hardware requirements are met:
  • 6+ GB of physical memory available
  • 200 GB of hard disk space available (including SQL server and prerequisites)
  • The CPU is 3 GHz or higher

Verify that the operating system meets the following criteria:

  • Microsoft Windows 10 (32-bit or 64-bit)
  • Microsoft Windows 8.1 (32-bit or 64-bit)
  • Microsoft Windows 8 (32-bit or 64-bit)
  • Microsoft Windows 7 SP1 (32-bit or 64-bit)
  • Microsoft Windows Vista SP2 (32-bit or 64-bit)
  • Windows Server 2016 (x64 with IIS 10.0 and .NET 4.6)
  • Windows Server 2012 R2 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2012 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2008 (x64 with IIS 7.0 and .NET 4.5)
  • Windows Server 2008 R2 (x64 with IIS 7.5 and .NET 4.5)
Verify that the following software is installed:
  • One of the following version of Microsoft SQL Server with the latest cumulative updates:
    • Microsoft SQL Server 2005 (might require Microsoft .NET Framework 3.5 SP1)
    • Microsoft SQL Server 2008 (might require Microsoft .NET Framework 3.5 SP1)
    • Microsoft SQL Server 2012
    • Microsoft SQL Server 2014
  • Microsoft .Net Framework 4.0
  • Internet Information Server (IIS) version 6.x or 7.x (if installing the Output Manager web server)
Check that all important Windows updates are installed.
Verify that you are using one of the following browsers for the Output Manager Web client:
  • Internet Explorer version 9.x or later
  • Google Chrome version 10.x or later
  • Firefox version 4.x or later
Verify that IE Enhanced Security Configuration is turned OFF for Administrators in IE Enhanced Security Configuration (to access this, go to Server Manager > Local Server).
Check that you have all required components downloaded and within easy reach (components and download locations are listed in the section below).
Ensure that Windows Identity Foundation 3.5 is installed on the server (to verify it, launch Server Manager > select Local Server > verify that Windows Identity Foundation 3.5 is listed under Roles and Features).