Define the SLA status indicator

  1. In the Activity properties panel, click the Time and cost tab.
  2. Under Service level agreement, select the threshold, such as Amber, and click .
  3. Specify the Duration in Days, Hours, Minutes and/or Seconds.
  4. By default, the status changes prior to the target duration. To change the status after the target duration, click After.
  5. Click OK.