Stop and start Kofax TotalAgility services

Kofax TotalAgility services include Core Worker service, Streaming service and others. You must stop and restart TotalAgility services for certain changes to take effect.

Stop and start the Kofax TotalAgility Core Worker service

The Kofax TotalAgility Core Worker service performs automatic activities, message import, job creation and other scheduled tasks for TotalAgility.

  1. Click Start and in the Start Search box, type services.msc.

    The Services window opens.

  2. Right-click the Kofax TotalAgility Core Worker service and click Stop.

    The TotalAgility Core Worker service is stopped.

  3. To start the service again, right-click the Kofax TotalAgility Core Worker service and click Start.

    The Kofax TotalAgility Core Worker service is started.

Stop and start the Kofax TotalAgility Streaming service

The Kofax TotalAgility Streaming Service hosts the streaming service to import and export large amounts of data.

  1. Click Start and in the Start Search box, type services.msc.

    The Services window opens.

  2. Right-click the TotalAgility Streaming service and click Stop.

    The TotalAgility Streaming service is stopped.

  3. To start the service again, right-click the Kofax TotalAgility Streaming service and click Start.

    The Kofax TotalAgility Streaming service is started.

Stop and start the Kofax TotalAgility Application Pool

Click Start and in the Start Search box, type iisreset and click iisreset. The command window appears and the Applications pool stops and starts.

Note When you start the Core Worker, Transformation and Export services, an entry is recorded in the Machine Names table per service (Machine ID, Machine Name and Service Type) and the status is set active. When you stop the services, the status is set to "inactive". However, when the services remain inactive beyond the Heartbeat machine interval (Welcome > System > System settings > System > General) the status is updated to inactive.