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Reconcile print transactions

Print transactions are tracked using DRE tracking through printer ports. DRE tracking collects information about the print job directly from the print server, and costs the job based on the intended print release.

Reconciliation for print transactions occurs when Equitrac takes the transaction data from the device data when the print job is completed and reconciles it against the pre-charged data from DRE in the case where there is a difference in the cost of the transaction. DRE tracking must be enabled for reconciliation.

To set up reconciliation, do the following:

  1. In Web System Manager, go to Devices > Physical Devices and select the physical device to open the Physical device summary dialog box.
  2. In the Settings area, select Track activity and page counts from the Tracking behavior for transactions on this device list.
  3. Click Save to save the changes.
  4. In System Manager, go to Global Configuration Settings > Devices > Embedded devices.
  5. Select HP Unified Client from the Device type list.
  6. Ensure that Print is selected in the Tracked activities section, then click Apply to save the change to the global options set in the Embedded devices dialog box.
Escrow does not need to be configured for reconciliation to function; the Job Limits setting must be enabled for Reconciliation to function.