Track printing through printer ports

When DRE is set to track printing, it gathers details when the user submits a print job. When a job is released, DRE forwards these details to CAS based on the job characteristics determined by the port monitor.

The job details are gathered by the Port Monitor when the user releases the print job at a device. If the user decides to cancel the print job mid-way through printing, or if the user originally selected a print feature unavailable at the physical device, the precise page details are not captured at the time of output and therefore tracking may not be fully accurate.

To enable tracking from the physical device, do the following:

  1. Open Web System Manager and select Devices > Physical Devices and select the physical device.
  2. In the Settings area, ensure Track activity and page counts is selected from the Tracking behavior for transactions on this device list. This is the default setting.
  3. Click Save to save the changes.
  4. Go to Global Configuration Settings > Devices > Embedded devices.
  5. Select Fuji Xerox ECSP from the Device Type list.
  6. Ensure that Print is not selected in the Tracked activities section, then click Apply to save the change to the global options set in the Embedded devices dialog box