Verify prerequisites
Before you begin, ensure that the following requirements are met for deploying Equitrac.
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For the latest list of supported Ricoh models, consult your local Ricoh representative or refer to the Kofax Supported Device search web page (https://knowledge.kofax.com/MFD_Productivity/00_Supported_Devices/Supported_Devices |
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Review Equitrac Requirements and verify that the requirements are met for the following components:
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Verify that the server machine is a member of a domain. |
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Verify that you have Administrative access rights to Windows on the server. |
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Check that all required Windows updates are installed. |
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Review the supported Ricoh ports in the DRS and client communication ports. |
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Ensure that the device has Java application version 12.0 or later. |
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Ensure that the device supports SmartSDK 2.1 or later. |
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Ensure that Windows Identity Foundation 3.5 is installed on the server (launch and verify that Windows Identity Foundation 3.5 is listed under Roles and Features). |
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Check that you have all required components downloaded and within easy reach (see Download installer packages). |
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Verify that you have Administrative access to the device. |
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Verify that you have supported card readers. The Ricoh PCC supports Equitrac USB external card readers and Ricoh-supported third-party card readers. |
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If you are using an IPv6 address, verify that your Ricoh device is a Gen 2.5 device. Refer to the Kofax Supported Device web page. |