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Uninstalling an Existing Installation

Before installing a new version of the application, the old version must first be removed. Follow these steps:
  1. Open a web browser, and enter the IP address of the MFP to which you will reinstall the application. The device Remote UI Portal opens.
    For these instructions, a Canon iR-ADV C255 device was used. Other models of MFP may display slightly different screens.
  2. From the right menu options, under Management Tools, select Service Management Service. The Service Management Service screen opens.
  3. From the left menu pane, under System Management, select Enhanced System Application Management. The Enhanced System Application Management screen opens in the right pane.
  4. From the list of applications, in the User Authentication row, click the Switch button to change the authentication method back to the native device.
  5. Click the To Portal link at the top of the screen to return to the device Remote UI Portal.
  6. From the right menu options, select Settings/Registration. the Settings/Registration dialog opens.
  7. From the left menu options, select Restart Device. The Restart Main Unit dialog opens.
  8. Select Perform Restart. A dialog box displays, warning you that the main unit will be restarted, and all processes canceled. Click OK. Wait for the system to restart.
  9. Open a web browser, and enter the IP address of the MFP you are working with. The Canon Log In screen opens.
  10. Enter Administrator and 7654321 respectively in the User Name and Password fields, then click the Log In button. The Change Password screen opens.
  11. Click the Cancel button, then click the To Portal link at the top of the screen to return to the device Remote UI Portal.
  12. From the right menu options, under Management Tools, select Service Management Service. The Service Management Service screen opens.
  13. From the left menu pane, under System Management, select Enhanced System Application Management. The Enhanced System Application Management screen displays in the right pane.
  14. In the row for Equitrac Login Application, click the Uninstall button.
    The Application is removed from the list of installed applications. You can now proceed with installing a new version of the application using the process outlined in Performing an Installation.