Verify prerequisites

Before you begin, ensure that the following requirements are met for ControlSuite and Device Registration Service (DRS).

Check Description
Ensure that the hardware meets ControlSuite requirements as described in ControlSuite System Requirements. For more information on how to install ControlSuite, consult the ControlSuite Configuration and Setup online help.

Check that the operating system is one of the following ones:

  • Windows Server 2019 (64-bit with IIS 10.0 and .NET 4.6)
  • Windows Server 2016 R2 (64-bit with IIS 10.0 and .NET 4.6)
  • Windows Server 2016 (64-bit with IIS 10.0 and .NET 4.6)
  • Windows Server 2012 R2 (64-bit with IIS 8.0 and .NET 4.5)
Verify that you have Administrative access rights to Windows on the server.
Check that all required Windows updates are installed.
Verify that Microsoft Windows Updates is turned ON while you are deploying AutoStore. This is necessary for the successful installation of Microsoft Windows Identity Foundation (WIF).
Ensure that Windows Identity Foundation 3.5 is installed on the server (to verify it, launch Server Manager > select Local Server > verify that Windows Identity Foundation 3.5 is listed under Roles and Features).
Allow incoming firewall exceptions for the following ports:
  • 80: Device port used for HTTP connections
  • 443: Device port used for HTTPS connections to the device
  • 587: SMTP Email server port used if TLS is enabled
  • 8443: Device port used for configuration
  • 8753: The default port for the Device Registration Service Web Service
  • 8755: The default port for the Device Registration Service REST-based Web Service
  • 9000: The port used by the server to communicate with the web client. This port is specified in the Service settings in the DRS Device Configuration Manager

Allow outgoing firewall exceptions for ports 3310, 8753, 8843, 49629, 49630, and 50083.

Port 3310 is configurable and you should update your firewall accordingly.

Verify that IE Enhanced Security Configuration is turned OFF for administrators in IE Enhanced Security Configuration (to access this, go to Server Manager > Local Server).
Check that you have all required components downloaded and within easy reach (components and download locations are listed in the section below). Check the following licensing steps in Canon Licensing required to install the client.
If you are planning to use any AutoStore route component that requires client software, ensure that this software is installed on your server machine before starting deployment.
Verify that you have Administrative access to the device.