Using Follow-You Printing on OSA3.5 and OSA4 MFPs

Users can use Follow-You Printing to release documents held in the print queue associated with the user’s account from any device within a predefined pull group, which is connected to the particular print server. Multi-Server Follow-You Printing allows users to select any remote print server accessible to the device within a predefined pull group, and pull documents for printing. This is useful if the user has printed documents to different print servers, and wants to print them at the same device.

To release a secure document, do the following;
  1. On the Login screen, the user swipes their card or enters their user credentials and touches Login. If Web System Manager is configured to prompt for Secondary PIN, the user may need to enter both User ID and Password.
  2. On the Main Landing screen, touch Follow-You Printing. If the landing screen is bypassed, the user can return to it by selecting the OSA menu item, if licensing and configuration allow. For more details, see Billing code behavior on page 10.
  3. If Web System Manager is configured to prompt for a release key on the device, the user must enter a Release key and click OK to continue.
  4. The Follow-You Printing screen opens with a list of the user’s documents held in the secure print queue.
    When a document is selected from the list, the user account and job details are displayed on the screen.
  5. On the Follow-You Printing screen the user can perform the following functions:
  6. Button Function
    Print Prints the selected documents and deletes them from the list after release.
    Print & Save Prints the selected documents but saves the documents on the print server, allowing them to be printed again another time.
    Delete

    Removes the selected documents from the print queue without printing them.

    Select all Selects all documents in the list, after which the user can press Print, Print & Save or Delete.
    Server

    Displays a list of authorized network print servers. The default server option communicates with any DCE server that defines this MFP.

    If available, select an alternate print server from the server list. The screen refreshes the document list with documents from the alternate print server queue associated with the login credentials. It will not add remotely-queued documents to an existing list of documents queued locally under the user ID.

    Note: If multiserver Follow-You is not enabled, only the local server is listed. For multiserver Follow-You Printing configuration information, see Advanced Printing Configuration in the ProfessionalKofax Equitrac Administration Help.

    Refresh Refreshes the list of documents.
    Copier

    Exits the Follow-You Printing screen and opens the native MFP functions screen for copying, scanning and faxing.

    Note: The user can return to the Follow-You Printing application by touching the OSA button at the top of the screen. The user can toggle between these two functions indefinitely within a user session.

    Logout

    Logs out of the current user session, and returns to the Login screen.

    Note: If the user returns to the Follow-You Printing screen after using the native copier functions, the Logout button no longer appears on the screen, and the user must press the Logout hardkey to end their session.

    Number of Copies Sets how many copies of the document to print. Touch the (+) and (-) buttons to change the number of copies for the selected print job.
    Force Monochrome Forces a color job to print in black & white.

  7. If Web System Manager is configured to Prompt for billing code at job release, the user must provide a billing code to release the print job(s).
    If a Billing code is required, do the following:
    1. Enter a Billing Code in the field and touch OK to continue with job release.
      - Or -
    2. Enter a search criteria in the field and touch Search. The screen updates with a list of codes that match your search criteria. Use the Up/Down arrows to browse through billing codes if they span multiple pages.
    3. If configured, select whether the job is Billable or not. This option determines if the transaction is billed to a user, group, or department, or if it is only entered into the system for reporting purposes.
    4. Select the correct Billing Code and continue with job release.
      If an account is configured with only one available billing code to charge against, and billing codes are required, then that code is automatically selected and the Billing Code screen does not appear.
  8. Touch Logout to end the user session.