Error messages

Registration error messages

Code Message Comments
0 Success.
1 Failed to configure the following DWS server (server count): DWS Server Addresses. Partial success.
400 Failed to register device with DWS. Device errors. Contact Kofax Support for assistance.
401 Invalid credentials. Verify that you entered the correct credentials and try again.
402 Failed to deregister device from DWS. Device errors. Contact Kofax Support for assistance.
403 Failed to configure DWS server. Verify DWS connectivity is available and try again.
505 DWS installation aborted due to licensing restrictions. Contact Kofax Support for assistance.
506 Product has not been installed. Contact Kofax Support for assistance.
507 DWS installation procedure has not completed yet, checking prerequisites. Review the installation checklists and try again.
508 DWS server not reachable. Verify DWS connectivity is available and try again.
509 DWS authentication failed. Contact Kofax Support.
510 DWS installation failed. A device was in use or had a logged on user. Restart the device and make sure no user are logged on to the device, and there are no running scan jobs and registration processes. Then, try deploying the client again.
511 DWS certificate invalid. Verify the certificate details or use another certificate.
600 Failed to configure device. Contact Kofax Support for assistance.
601 Invalid deployment tool path. Contact Kofax Support for assistance.
602 Cannot transfer the data to the device. Contact Kofax Support for assistance.
603 Cannot receive the data from the device. Contact Kofax Support for assistance.
604 Unsupported configuration for print only device. Contact Kofax Support for assistance.