Reconcile print transactions

Print transactions are tracked either using DRE tracking through printer ports or using Xerox JBA tracking at the Xerox device. DRE tracking collects information about the print job directly from the print server, and costs the job based on the intended print release. Xerox JBA tracking collects information from the print logs of the JBA-supported device itself, and determines what was actually released at the device, rather than what was intended to be released by the print server. This results in more accurate information about the released print job.

Reconciliation for print transactions occurs when Equitrac takes the transaction data from the JBA logs and reconciles it against the pre-charged data from DRE in the case where there is a difference in the cost of the transaction between DRE and JBA tracking results. DRE tracking must be enabled for reconciliation, otherwise only JBA tracking applies to the transactions.

To set up Reconciliation, do the following:

  1. In Web System Manager, go to Devices > Physical Devices and select the physical device to open the Physical device summary dialog box.
  2. In the Settings area, select Track activity and page counts from the Tracking behavior for transactions on this device list.
  3. Click Save to save the changes.
  4. In System Manager, go to Global Configuration Settings > Devices > Embedded devices.
  5. Select Fuji Xerox ECSP from the Device type list.
  6. Ensure that Print is selected in the Tracked activities section, then click Apply to save the change to the global options set in the Embedded devices dialog box.
Escrow does not need to be configured for reconciliation to function; the Job Limits setting must be enabled for Reconciliation to function

If the cost of the print transaction through JBA tracking is less then the cost of the job through DRE tracking, then the pre-charged account balance is adjusted (or refunded) accordingly. If the cost of the print transaction through JBA tracking is more then the cost through DRE tracking, then the DRE value is used to prevent a negative account balance.

There is no time limit for JBA transactions to be submitted to the Equitrac server for reconciliation. Even if the data is received days or weeks after the initial transaction, the account balance is adjusted as required.