Verify prerequisites

Before you begin your Equitrac deployment, ensure that the following requirements are met.

Check Description
Verify that the server machine is a member of a domain.
Ensure that the following hardware requirements are met:
  • 8 GB of physical memory available
  • 5 GB of hard disk space available (including 2 GB dedicated to DWS)
  • The CPU is 4 x 2 GHz or greater
Ensure that you have Microsoft SQL Server 2008/2008 Express SP3 or later installed.
One of the following 64-bit operating systems:
  • Windows Server 2008 (x64 with IIS 7.0 and .NET 4.5)
  • Windows Server 2008 R2 (x64 with IIS 7.5 and .NET 4.5)
  • Windows Server 2012 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2012 R2 (x64 with IIS 8.0 and .NET 4.5)
  • Windows Server 2016 (x64 with IIS 10.0 and .NET 4.6)
Ensure that the server is up to date with the latest service packs, or manually download and install the latest version of Windows Installer from Microsoft. Windows Installer 4.5 is required to install Equitrac 5.7.
Verify that you have Administrative access rights to the operating system on the server.
Check that all required Windows updates are installed.
Review the supported Toshiba ports in the DRS and client communication ports.
Verify that IE Enhanced Security Configuration is turned off for Administrators in IE Enhanced Security Configuration (to access this, go to Server Manager and then select Local Server).
Check that you have all required components downloaded and within easy reach (components and download locations are listed in the section below).
Verify that you have Administrative access to the device.
Check that your servers and MFPs have a DNS A record as well as a reverse lookup entry in DNS.