Obtaining Lexmark Embedded Solution Diagnostic Logs from the Device

The Lexmark Embedded Solutions Diagnostic Log contains all logs available in the Device Application logs captured using EquitracEsfConsole.jar. It also contains Lexmark runtime logging not captured by the EquitracEsfConsole.jar. Be mindful that these logs have a small buffer size, which often leads to log information being lost due to scrolling beyond the end of the buffer; they are difficult to capture. To retrieve ES logs, the administrator must enable them first.

Capturing the Lexmark Embedded Solutions Diagnostic Logs is an important practice when investigating firmware issues where the Equitrac application is interacting with system components.