Use DRS to configure and deploy the unified client

Administrative access to the server is required. Perform these steps from the server where the installation takes place.
If you are using Microsoft Internet Explorer, go to Start > Administrative Tools > Server Manager > Local Server > IE Enhanced Security Configuration and turn off Administrators.
  1. If you are using AutoStore 8.3.1, you can install DRS within ControlSuite. If you are using AutoStore 7 SP6, install DRS separately:
    1. Unzip the <version_number>-DeviceRegistrationService.zip from Download installer packages. This creates a new folder containing the DeviceRegistrationService.exe file.
    2. Right-click the file and select Run as administrator.
    3. Follow the instructions to install DRS.
  2. Upload the Ricoh Client Package.
    1. Download the Unified Client for Ricoh SOP software package, KofaxRicohUnifiedClient-<version>.zip, from the Kofax Downloads Web site (https://delivery.kofax.com).
    2. Unzip the file. This creates a new folder, containing the RicohSOP<version_number>.xml file.
    3. Open DRS. In a Web browser, enter http(s)://DRSServerIP:9000/device, where DRSServerIP is the IP address of the server where you installed DRS.
    4. Select the Files tab.
    5. From the Device Type, select Ricoh SOP.
    6. At the bottom of the screen, click Upload. Go to the KofaxRicohUnifiedClient-<version>.zip file, unzip it, and upload the files.
      Future updates of the client configurations can be also uploaded from here.

      The administrator checks build information for the specific package version and DRS decides what should be installed to the MFP, based on the device configurations. The administrator can also install the latest version of the client, or a previous version (until that version is retired or is not supported).

      The files listed in the following table are expanded from the ZIP file.

      Group Contents Description
      Ungrouped ScanExample.zip Files that are not specified in XML group file.
      KofaxRicohUnifiedClient-<version>.zip RSOP_1_<version_number>.xml Package metadata file for version number.
        SmartScanEx_<version_number>.zip Smart scan (GUI services) for other devices, including A3 devices. Used for all MFP devices.
        SimpleScanEx_<version_number>.zip Simple scan (GUI services) for A4 devices. Used only for 306/406 devices.
        Kofax<build number> production_ authOff_<date>.zip Client application with no authentication (example: Kofax_1.30.184production _authOff_2018-1-25.zip).
        Kofax<build number> production_authOn_ <date>.zip Client application with authentication (example: Kofax_1.30.134production _authOn_2018-1-25.zip).

      After installing DRS, the uploaded files (using Files tab in DRS) are not part of the installer and will not be removed with the uninstallation.

      You can delete cached user information and transactions on the device by uninstalling then re-installing the unified client.
  3. Create the application in DRS.
    1. Select the Applications tab.
    2. Click the green () button at the top of the left Applications pane.
    3. In the Name field (required), enter a name for the application.
    4. In the Application Type list (required), select Ricoh SOP.
    5. In the Server Configuration list (required), select AutoStore.
    6. In the AutoStore Server Address field (required), enter the IP address or the hostname used by the AutoStore server.
    7. In the AutoStore Server Port field, enter the server port used by the AutoStore server. The default value is 3310 (previously 3350).
    8. For the AutoStore Server Use TLS option, select True or False. This setting must match your AutoStore server configuration. Verify it in the Preference tab of the Ricoh SOP component. By default, the AutoStore setting Use TLS is on.
    9. For the Trust Self-signed Certificate for AutoStore option, select True or False.
      • If you are using a CA certificate, select False.
      • Upload CA certificate files from the Files tab.
      • You must use either all self-signed certificates or all CA certificates. You cannot combine the two types of certificates.
    10. For the Server Certificate Pinning option, select True to bind a certificate to the AutoStore server upon connection and use it to validate the trust of subsequent communications with that server.
    11. If Trust Self-signed Certificate for AutoStore is False and AutoStore Server Use TLS is True, then the Server Certificates field appears. Select the server certificate file from the list.
      Include all server certificate files into one zip file, with a maximum of five server certificate files. Only Base-64 encoded X.509 (.cer) certificates are supported.
    12. Click Save () at the top of the Add Application screen.
  4. Add the device in DRS.
    1. Select the Devices tab.
    2. Click the green () button at the top of the left Devices pane.
    3. In the Name field (required), enter a name for the Ricoh device or device group that identifies it on the network.
    4. In the Address field (required), enter the IP address or the hostname of the device.
      For the IP address, you can enter IPv4 or IPv6 addresses depending on the configuration of your system. If you enter an IPv6 address, brackets ([ ]) are automatically added to it if missing when you exit from the field.
    5. Enter the Username and Password for the device. By default, the username is admin and the password is blank.
    6. In the Application field, select the application you have created from the list.
    7. In the Device Group field, select the existing device group from the list.
    8. In the Remote Install Password field (required), enter the administrator password.
      This password can be changed by the device administrator regardless of the domain credentials.
    9. In the MFP TLS (http/https) entry, select True (default) or False. It is recommended that you use https or higher TLS settings for installation.
      The following DRS actions only support HTTPS: Quick Install, Full Install, Configure and Reboot, and Quick Configure.
    10. In the Enable Debug Log entry, select True or False (default).
    11. In the Device Type list (required), choose between Multi-Function Printer (MFP) or Specific model (MP C306/MP C406) device.
      This selection affects available workflow applications.
    12. In the Authentication Screen field, select Welcome (default) or Logon.
    13. In the Card Reader Model list, select the type of card reader for the device.
    14. In the Scan preview entry, select True or False (default).
    15. In the Application Package list (required), select an application package from this list. The selected application package is downloaded to a device by the Install action. List items are populated by the uploaded files specified on the Files tab.
    16. In the Baseline Installation entry, select True.
    17. In the Use Authorization Key field, select True to use additional security between the DRS application and the device, to confirm that only the initial DRS instance that was used to deploy or configure the device can be used to update the configuration on the device.
      If you change this setting from True to False, you must uninstall the unified client and install it again to remove the cached DRSAuthKey on the device.
    18. Click Save () at the top of the Add Device pane.
  5. Install the client application onto the device.
    When a device is selected on the Device tab on the Device Registration Service client web page, the Status bar in the Details pane displays the current device status for the SOP application and scan GUI service. Click the refresh () button on the Status bar to display the current status for a device. If the message shows Device not reachable, the IP address or the hostname is not valid or the device is currently not visible on the network.
    1. From the list at the top of the Details pane, select one of the options depending on your preferences. For details, see Unified Client for Ricoh actions reference.
      To go back to the default values for assets, you must set and resync.
    2. Click the Run Action button . You can follow deployment status feedback under Action History. The installation and registration action may take a few moments to complete. Once finished, a Successfully completed message appears in the Action History pane at the bottom of the screen.