Delete an entity instance from Dynamics CRM
an activity to the map.
By default, the Configuration tab is open in the properties panel of the activity.
- Change the default Name of the activity to something meaningful.
- On the Type list, select .
Dynamics CRM list, select
the CRM system.
All the associated entities of the selected CRM system appear on the Entity list.
- On the Action list, select Delete (Default: Create)
- On the Entity list, select an entity, such as Account.
To delete an entity instance, specify the unique CRM ID of the
instance using either of the following methods:
Click and enter the CRM ID of the entity instance in the Instance ID field.Ctrl+N on your keyboard. A new window opens and the ID appears in the address bar.To retrieve the unique CRM instance ID, open the business unit entity in the CRM website and press
To provide a dynamic value, on the Instance ID list, select a process or server variable that contains the entity instance CRM ID.
Once the activity is completed, the mapped variable value is updated with the new entity unique CRM ID.
Save the process map.
Once the activity is completed, the specified entity instance is deleted from the Dynamics CRM.