Welcome > Workflow > Case definitions > Work with cases > Open a case version

Open a case version

You can open a case version in a read-only mode, revert to a previous version if it is not the latest version, and delete a version.

View a version

  1. Navigate to Workflow > Case definitions.
  2. On the context menu of the case to view versions for, click Versions.
  3. On the list of versions, click the row for the version to view.
    The selected case version opens in a read-only mode.

Revert to a version

Revert a case map to create a new version of the map based on an earlier version. All the items including variables, activities, resources, properties, and skin rules of the selected version are available in the newer version. For example, in a management scenario, as part of the company's project plan, you might have altered the organization's hierarchical structure, resource managerial levels, their categories and also the process map design. Then saved and released to create a new version of the map and immediately put it to use. However, after few days of implementation, management analyses the performance and opts to revert to the previous resource hierarchy and process flow. You might then want to pick the earlier map version and quickly replace the current version.

  1. Make sure that the case is not open.
  2. Navigate to Workflow > Case definitions.
  3. On the context menu of the case to open the versions list for, click Versions.
  4. On the context menu of the version of the process to revert to, click Revert.
  5. Once you confirm, the case version is reverted to the selected version.
  6. Release the case. A new version of the case map is created. The Versions list is updated to include the new version.

Delete a version

You can delete a redundant version of a case. When you delete a version of a case, the selected version and all previous versions are deleted. For example, if you delete version 3, version 1 and version 2 are also deleted.

  1. Navigate to Workflow > Case definitions.
  2. On the context menu of the case to open the versions list for, click Versions.
  3. On the context menu of the version of case to delete, click Delete.
    On confirmation, the selected version and all previous versions are deleted.