Time and cost
Configure the time and cost properties of a new process.
- Duration/Expected finish time
- The expected duration of the process which in turn calculates the expected finish time (relative to job creation).
Available options are:
Time: The time in days, hours, minutes and/or seconds.
By a date: A date variable to determine the time.
Milestone: Time relative to a milestone.
- Service level agreement
- Expected cost
Overall expected cost of performing the job.
The amount of money allocated to a process (mainly case fragments). A budget helps managers track and monitor key business processes to determine whether the process is under or over budget. The budget can be a static amount or dynamic amount.
The budget and expected cost are different. For example, a typical Appeals case process is made up of several case fragments such as Register an Appeal, Medical Examination, or Convene Court Hearing. A budget is usually associated with the overall case fragments and is the summation of the expected cost of each case fragment.
See Process triggers.