Queries help you search for required jobs and activities, and view the workload for automatic and manual tasks.

You can create job, work queue and system queries and also share these queries with specific individuals or groups. The job queries help you search for required jobs, and work queue queries to search for required activities. The system queries help you view the workload for automatic and manual tasks so that you can take actions to avoid delay in processing tasks, and improve performance. You can view the completed work performed in the system, and identify and analyze the areas of concern.

Manage the display of the columns in the queries at runtime by selecting the columns and sorting them in the order of appearance, or define a custom sort order and specify the direction for each field as ascending or descending.

You can configure the query to display the count of items regardless of the retrieval limit specified in the query where count is the distinct number of activities in the system. For example, if an activity is assigned directly to you and to a group you are a member of, the activity is shown twice in your work queue even though it is one distinct activity.

When you view the query in a Job list, Work queue or Workload control at runtime, the total number of items matching the query are displayed. The count of items are displayed in brackets beside the title above the table.

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