Copy a case
Create a case rather than creating it from scratch.
Once a copy is created, you can modify it to customize to your requirement.
- Navigate to .
On the context menu of the case to copy, click
A copy of the case prefixed with
Copy 1 ofto the <case name> appears on the Case definitions page.
Open the copy of the new case.
The case opens in a new browser tab.
- Make changes, such as rename the case.
- Click Save.